History in one person's head
They are on holiday and nobody knows what was promised.
ERP · Client management
When knowledge about a client lives in one person's head, every absence costs money. We bring together contacts, contracts, payments and conversations so anyone on the team can pick up where it was left.
What hurts
They are on holiday and nobody knows what was promised.
A sheet, an inbox and a phone, and none of them is current.
The easiest sale does not happen.
Sales, projects and payments sit in different programs.
What the system looks like
Company, people, roles and important notes.
Calls, emails and meetings in chronological order.
Terms, deadlines and renewal dates.
What has been paid and what is owed.
An automatic signal before a contract expires.
A next step for every client with an owner.
The path of work
Data is entered once and moves forward. Nobody retypes it.
In practice
We build on ready-made solutions such as Notion, Asana and monday.com. We do not write software from scratch; we organise and connect what already works well. The data on the screens is illustrative.
Notion · Asana · monday.com
Profile, owner and contract.
| Client | Owner | Contract until | Annual value | Status |
|---|---|---|---|---|
| Atlas Studio | Maria I. | 31 Dec | €18 000 | Active |
| Nova Foods | Iva D. | 30 Nov | €24 000 | Renewal due |
| Danube Bank | Georgi N. | 30 Jun | €36 000 | Active |
| Veliko Build | Maria I. | 15 Oct | €9 000 | Expiring |
How we work
We use ready-made solutions such as Notion, Asana and monday.com and set them up around the way your company already works.
First we describe how work runs today: who does what, where people wait and where data is retyped.
We set up a ready-made solution you already use or one that fits your team, and connect it to your other programs.
We start with one process, show a working result and add the rest once the team is used to it.
Questions
It includes a CRM but connects it with projects, payments and support, so it is not yet another isolated program.
We import it from spreadsheets and from the programs you use, and clean up duplicate records.
The foundation is ready in a few weeks. We add further connections gradually.
Related
A short conversation about what can be straightened out, connected and automated. The first conversation is free.